Insurance

What covers you, and what covers your money, depending on the type of outing.

Your outing

Your personal insurance

By booking, you confirm that you have personal insurance covering accidents during the activity.

Assistance and repatriation insurance is strongly recommended. Cancellation insurance is recommended: it may cover the amount retained under the scale if you have to cancel.

TrekFriendly does not check your policy. The guide’s liability insurance does not cover your own accident costs.

The guide’s insurance

Before any publication, TrekFriendly checks the guide’s diploma and their professional liability insurance. An offer is withdrawn from sale if that insurance expires.

The insurance that protects your money

TrekFriendly is insured against its insolvency. This insurance covers the refund of all payments collected by TrekFriendly: if TrekFriendly became insolvent, you could apply directly to the insurer to obtain a refund of the sums paid for your booking.

The insurer and the policy number are given in article 5.5 of the terms of sale, and the policy valid on the day of your payment is stated in your booking dossier. This insurance protects your money, not you personally.

Never pay the guide outside TrekFriendly: such a payment is neither protected by this insurance nor refundable by TrekFriendly.